CRM
 
 

“we have been very pleased with Telecommerce’s input and will contact them again.”

Director of After Sales Service Division – Bosch Siemens Home Appliances – UK

Effectively managing customer relationships  
Contact Centre Develpoment
Contact Centre Operations
Customer Interaction Centres
Customer Relationship Management
Strategic Support
Implementation Support
Training
 
Telecommerce - Maximising performance and satisfaction
 


We help organisations to get their marketing and sales teams working more effectively together; to better manage the complete customer relationship life-cycle; and to maximise the potential of existing accounts.

  • Customer Relationship Management
  • Customer acquisition (lead generation / qualification / telesales)
  • Direct Marketing (multi-channel distribution & servicing)
  • Managing the Customer Relationship (welcome call to defection)
  • Account Development (relationship building / cross selling / referrals)

 

 

 
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