Strategic
 
 

“I would be pleased to provide a reference for Telecommerce and Telecommerce Consultancy at any time”

Development Director – Post Office Limited

Developing clearly defined strategies  
Contact Centre Develpoment
Contact Centre Operations
Customer Interaction Centres
Customer Relationship Management
Strategic Support
Implementation Support
Training & Development
 
So what can you expect when you work with Telecommerce?
 

Justifying investment plans, defining distribution channel strategies and coaching executives who are new to a contact centre environment are just a few examples of the strategic support we’re well positioned to offer.

  • Strategic Support
  • Investment justification & review
  • Distribution Channel strategies
  • Direct Marketing & Customer Service by phone & internet
  • Customer Relationship Management & the Contact Centre
  • Executive Coaching on contact centres & e-commerce

 

 
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